Our membership management and client marketing system is designed to increase the effectiveness of your leisure-club, loyalty or membership programme. Our software helps to develop, manage and reward customer loyalty. Our system maintains a centralised full transaction history of points earned and redeemed. All transactions, even those generated in third-party systems, are applied to member’s profiles using rules-based, spend-to points conversion policies. It allows you to create a winning membership solution whilst increasing the effectiveness of your client relationship management process. By leveraging the availability, speed and cost efficiency of the Internet, Email, and SMS, it facilitates the timely communication of client-relevant information about incentive programmes, events and other special offers to your global membership base. Our system enables cost-effective marketing management of memberships, special offers and member point redemptions, while aggregating all member transactions and other activities within a central member profile database. Committed to the delivery of business results, it is the complete customer-loyalty management solution.
1. Purchasing services, such as hotel accommodation, food and beverage
2. Purchasing product merchandise; such as an item from a web-catalogue
3. Event registrations
4. Annual subscription payments
5. Interaction and integration with Point-of-Sale (POS) and Property Management Systems (PMS).
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1. Easy to navigate menus
2. Options which allows the users to store and view information about members, including photos
3. Customisable query search engine
4. Fixed term or anniversary billing
5. Functions to process your subscriptions and use itemised product ordering and invoicing
6. A complete accounts-receivable system
7. Options to store a complete financial transaction and audit history for each member
8. Comprehensive tracking features that records all correspondence, telephone calls and diary entries
9. Modules for mail merge, email and SMS text messaging
10. Options to register members with any scheduled event or group such as a conference or training seminar
11. Crystal Reports® to provide quick and flexible formats for generating end-user reports.
Our software comes with :
Loyalty points can be earned and allocated through
Our module supports web-based interaction, including on-line points redemption, purchase of merchandise from web catalogues and payment of subscriptions. Members can change their profile details, book events and download newsletters and publications on-line. Corporate websites can be readily linked and web functionality can be customised to meet client requirements.
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